Studies in Public Service Administration

Analysis of Factors Affecting the Performance of Human Resources in the Ministry of Cooperatives, Labour, and Social Welfare

Document Type : Original Article

Authors

Roholah Hosseini 1
‎ taheri ‎ taheri 2

1 Assistant Professor, Department of Management, Faculty of Management and Economics, Payam Noor University, Tehran, Iran

2 MSc, Department of Management, Faculty of Management and Economics, Payam Noor University, Tehran, Iran

https://doi.org/10.22054/spsa.2024.77933.1034
Abstract
 technique. In order to analyze the factors affecting the performance of human resources in the Ministry of Cooperatives, Labor and Social Welfare and explain the position of the learning organization among these factors, Based on literature and background, Six criteria and eight influential factors were determined out of 21 factors.  Accordin
Considering the vital and influential role of human resources in increasing productivity and providing desirable services in government organizations, it is necessary to identify the factors affecting the performance of these institutions' human resources.  The purpose of this study is to investigate and analyze the factors affecting the performance of human resources. The position of the learning organization among these factors is in the subordinate institutions of the Ministry of Cooperatives, Labor, and Social Welfare in Central Province. The current research is of applied type. In terms of the method, it is descriptive-analytical, and in terms of the data collection method, it is a field survey.  The research's statistical population is the institutions' experts under the Ministry of Cooperatives, Labor, and Social Welfare of Central Province.  Fifty people were selected as samples. The data collection tool in this research was a researcher-made matrix questionnaire in the context of the research problem, which five of the narration professors confirmed. The data was analyzed using the TOPSIS technique. In order to analyze the factors affecting the performance of human resources in the Ministry of Cooperatives, Labor and Social Welfare and explain the position of the learning organization among these factors, Based on literature and background, Six criteria and eight influential factors were determined out of 21 factors.  According to the findings of this research, the quality of supervision and leadership with a meritocracy approach was the most important and influential factor in the performance of relevant institutions' human resources.  After that, the system of reward and encouragement, with the justice approach in the payment of benefits, became paramount. Also, employees' job motivation was identified as the most crucial criterion. According to the results obtained from this research, Appointing competent managers and establishing a fair system of paying salaries and benefits are the most critical factors in increasing productivity. Also, training and empowerment were introduced as the most critical factors in forming a learning organization. In general, the status and position of the learning organization among the factors affecting the performance of the human resources of the studied organization was evaluated poorly.
g to the findings of this research, the quality of supervision and leadership with a meritocracy approach was the most important and influential factor in the performance of relevant institutions' human resources.  After that, the system of reward and encouragement, with the justice approach in the payment of benefits, became paramount. Also, employees' job motivation was identified as the most crucial criterion. According to the results obtained from this research, Appointing competent managers and establishing a fair system of paying salaries and benefits are the most critical factors in increasing productivity. Also, training and empowerment were introduced as the most critical factors in forming a learning organization. In general, the status and position of the learning organization among the factors affecting the performance of the human resources of the studied organization was evaluated poorly.

Keywords

Performance
Human Resources
Learning Organization
Labor Cooperation ‎and Social Welfare
TOPSIS Technique.‎
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Studies in Public Service Administration
Volume 2, Issue 3
Winter 2024
Pages 123-152

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