Reza Vaezi; Hossein Joharipour; Mohammad khanbashi; Alihossein Noorafrooz; Ali Ranjbar Ferdos
Abstract
Research in the field of public services can have a significant impact on better decision-making by governmental authorities to enhance the quality of services at the public level. The objective of current research is to study published research in the field of public services using both scientometric ...
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Research in the field of public services can have a significant impact on better decision-making by governmental authorities to enhance the quality of services at the public level. The objective of current research is to study published research in the field of public services using both scientometric and altmetric approaches to provide a comprehensive understanding of the trends, researchers, and perspectives of research in this field, thus offering valuable insights for researchers and policymakers. Therefore, all studies in this area were searched and retrieved from the Web of Science citation database. Using visualization and data mining softwares, the evoluation of this area was examined and analyzed. The results indicate that publications in this field, which began in the 1950s, show an increasing trend, with many universities from various countries, especially the United States, England, Australia, Spain, and China, participating in the development of the area. Journals in the field of public administration have shown significant influence in this regard. Mapping the knowledge of this field indicated that predominant keywords were mostly around concepts such as public services, motivation for public services, public sector, news and social media, public management, public value, public governance, local governance, innovation, and sustainability.
Habib Roodsaz; Alireza Koushki Jahromi; Niloufar Mozafari
Abstract
In contemporary administrative and governance systems, the phenomenon of "Managerial entrenchment" is known as one of the hidden but effective challenges to the inefficiency of public organizations. This phenomenon occurs when managers, especially at senior levels, use organizational influence, political ...
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In contemporary administrative and governance systems, the phenomenon of "Managerial entrenchment" is known as one of the hidden but effective challenges to the inefficiency of public organizations. This phenomenon occurs when managers, especially at senior levels, use organizational influence, political relations, and exclusive expertise to achieve a position where their dismissal or improvement of performance becomes difficult. The aim of the present study is to identify, classify, and analyze the phenomenon of managerial entrenchment in the public sector using the meta-synthesis method. In this study, by systematically reviewing and analyzing 30 articles in the fields of public management, policymaking, and organizational psychology, 46 conceptual codes were extracted and categorized into three main axes: influential factors, consequences, and solutions. The findings of the study showed that the factors of managerial entrenchment can be explained in three categories: cognitive, structural, and behavioral-political; The consequences were identified in four categories: reduced organizational efficiency, damage to public governance, resistance to reforms, and political-structural effects; and the strategies to reduce the effects of manager consolidation were also categorized into three categories: reforming governance structures, behavioral-technological interventions, and developing innovative strategies. In light of these findings, the present study points to the need to adopt preventive and corrective approaches to deal with the phenomenon of manager consolidation in public organizations in order to improve performance, strengthen public governance, and facilitate structural reforms.
